Easter 2024 Opening Hours for Wallingbrook Surgery, Wallingbrook Dispensary and Winkleigh Surgery:

E-Consults / Online Consultations will close at 6pm Thursday 17th April and re-open at 7am Tuesday 22nd April.  

Wallingbrook & Winkleigh Surgery open at 8am to 6pm.

Wallingbrook Dispensary open at 8.30am to 6.30pm.

 If you need medical advice when the parctice is closed, you can: 

• Visit a pharmacy. A pharmacy can provide confidential, expert advice and treatment for a range of common illnesses and complaints. Opening times for local Pharmacies can be found at https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy
   

  Access NHS 111. If you need urgent medical advice but your condition is not life threatening, simply visit https://111.nhs.uk/, enter your age, sex, postcode and main symptom, and then you will be guided through a series of questions about your health problems.
   
  To access the service via phone, simply dial 111 from any mobile or landline free of charge and you will be put through to an operator who will run through a few questions regarding your health problem in order to get you the right care.
   
  A&E or 999. For a genuine medical emergency including; loss of consciousness, acute confused state and fits that are not stopping, persistent and or/severe chest pain, breathing difficulties, severe bleeding that cannot be stopped call 999 or go to your nearest A&E.

Wallingbrook Health Centre, Wallingbrook Dispensary and Winkleigh Surgery will be closed for GP and staff training in the afternoon of Wednesday 11th June 2025.

The practice will open again as usual on Thursday 12th June 2025. 

If you have an urgent medical need in the afternoon on Wednesday 11th June, please continue to ring the usual telephone number for the practice and you will be put through to the duty service.

Please do not ring for routine appointments and queries during that afternoon.

Thank you

For immediate, life-threatening emergencies, continue to call 999.

We have activated the patient call back facility on our phone system. This means when you telephone the practice you will now be able to choose to stay in the call queue or to save you waiting you can choose the call back option.

How do I choose the Call Back Option?

If we are experiencing high call volumes when you telephone the practice the phone system will activate the following message:

We are experiencing high levels of calls. You can press 1 now to retain your position in the queue and we will call you back when you are at the front of the queue. Please have your phone to hand to receive our call. If however you would like to continue to hold without ending the call, please stay on the line.’

When will the Practice Call Back?

Once you have chosen the Call Back option your place in the queue is retained, the practice will call you back when you are at the front of the queue.

Our Patient Participation Group have kindly put together a list of all community activities in the area. Please click the link below to view 

Activities in the Area.pdf