Practice Updates
Practice closure on Tuesday 11th June 2024
Wallingbrook Health Centre, Wallingbrook Dispensary and Winkleigh Surgery will be closed for GP and staff training in the afternoon of Tuesday 4th February 2025.
The practice will open again as usual on the Wednesday 5th February 2025.
If you have an urgent medical need in the afternoon on Tuesday 4th February, please continue to ring the usual telephone number for the practice and you will be put through to the duty service.
Please do not ring for routine appointments and queries during that afternoon.
Thank you
For immediate, life-threatening emergencies, continue to call 999.
New Patient Call Back System
We have activated the patient call back facility on our phone system. This means when you telephone the practice you will now be able to choose to stay in the call queue or to save you waiting you can choose the call back option.
How do I choose the Call Back Option?
If we are experiencing high call volumes when you telephone the practice the phone system will activate the following message:
We are experiencing high levels of calls. You can press 1 now to retain your position in the queue and we will call you back when you are at the front of the queue. Please have your phone to hand to receive our call. If however you would like to continue to hold without ending the call, please stay on the line.’
When will the Practice Call Back?
Once you have chosen the Call Back option your place in the queue is retained, the practice will call you back when you are at the front of the queue.
Activities in the Practice Area
Our Patient Participation Group have kindly put together a list of all community activities in the area. Please click the link below to view