Patient Participation Group

The Aims of the Patient Participation Group

Patient Participation Groups (PPGs) invite local people to be actively involved in the planning and development of new and existing health services. This helps them understand the healthcare service and enables them to voice opinions on topics such as service provision and local concerns. PPGs give patients, GPs and practice staff an opportunity to meet, exchange ideas and take action.

A PPG consists of voluntary patient representatives and practice staff who meet regularly to consider improvements in healthcare service provision supplied by the practice to patients.

Wallingbrook Health Group PPG meets monthly at the Health Centre in Chulmleigh. It represents Burrington (Chair Jack Earnshaw), Chulmleigh (Rosemary Rives – Roberts and Maggie Samuel), Lapford (Bill Graham), Winkleigh (Sue Ware), Wembworthy (Susan Manley). Practice staff members include a Wallingbrook Partner, Lucy Harris (Practice Manager) and Kate Burns (Business Services Coordinator).

Any patient can apply to join the PPG via the Practice using the contact details provided or emailing wallingbrookppg@gmail.com  Ideally volunteers will come from a cross-section of the community.

The aims of the group are to:

  • provide feedback on patients’ needs, concerns and interests.
  • challenge the Practice constructively, whenever necessary.
  • represent patients’ opinions, good or otherwise, to the Practice and help the patients to understand the Practice’s viewpoint.
  • undertake projects or reviews to enhance the performance of the Practice in the community.
  • ensure a consultation process is built into new initiatives or change, so there is a reasonable time for genuine feedback from the PPG and community prior to implementation. If you are interested there is also a Virtual Patient Participation Group. As a member of this Group the Practice will email you, asking for your opinion on a range of topics. You decide how often and when you would like to answer. By doing this you will help the Practice to provide an accessible and responsive service and you will be amongst the first to hear about news and updates.

For further information about our procedures, meetings and roles please click below for our Terms of Reference. 

Terms of Reference.pdf

Who can become a member?

Generally anyone who is a patient within the Practice can become a member. However, the Practice does have a right to refuse an individual if it considers it is in the best interest of the individual or the Practice.

All local groups send a representative to the central PPG group monthly meeting at Chulmleigh. Patients reflecting younger age ranges are under-represented at all parishes. 

If you would like to become a member please contact the practice using the contact details or email wallingbrookppg@gmail.com.

Virtual Patient Group

This is a group, which has been set up in response to patients that have said they would like to be involved in a Patient Group but are unable to attend meetings. As a member of the Virtual Patient Participation Group we will send you emails asking for your opinion on a range of topics. You decide how often and when you would like to answer.

If you would like to become a member please complete the sign-up form by clicking on the image opposite.

PPG Members

Jack Earnshaw (Chair)

I've been a patient at Wallingbrook since 2007, when we moved to Burrington from Berkshire, after taking early retirement.

I am married, with 3 adult sons and have been involved with charities and public services for many years, although professionally, as a mathematician, I worked in Aerospace and Financial Services.

My reasons for becoming a member of the PPG was my interest in how services are delivered and the use of IT systems.  I am currently Chair of the Patient Participation Group.

Jill Doe (Vice Chair)

I have been a patient at Wallingbrook Health Centre since 1978 when my family moved to join my in-laws at the family farm near Chulmleigh.

I moved to Lapford in 1999 and have 3 sons with a growing number of grandchildren, a large dog and a large garden.

Over the years I have served on Lapford Parish Council and Mid Devon District Council where my main focus was the impact of poor social housing and the affect it can have on people's welfare. I also sat as Chair on Newton St Cyres Art Group.

I run the Book Club in Lapford and am looking forward to being part of the Patient Participation Group.

Rosemary Rives-Roberts

I have been a patient at Wallingbrook since 1993 and am currently a member of the PPG having previously been Chair.

My background is that of teaching, working as an Outreach Worker for a charity, and finally as a Civil Servant before retirement. I have found  aspects of all these employments useful in my work with the PPG.

I live in Chulmleigh and I am married with two grown-up children who live locally.

Susan Manley

I have lived and worked in the local, rural community since my early teens and lived in Wembworthy for nearly 35 years.

I have served the area in many ways including the Post Office at Wembworthy, a Parish Councillor and Teacher in local schools. I now run a community type Craft & Pottery Studio.

Over the years I have seen lots of changes in the Health Centre, both in location and services, so I am pleased to have the opportunity to be on the Wallingbrook

Patient Participation Group in order to keep up to date with developments and to be able to share the views and needs of my local community with the practice.

Maggie Samuel

My family has lived in Chulmleigh since 1979.

  • Joined the Wallingbrook Health Group Patient Participation Group (WHC PPG) in 2006, though at that time it was a focus group of invited patients.
  • Chair of WHG PPG from 2012 - 2015 and led the reform of the group into a properly constituted PPG.
  • Participated in a wide variety of local activities from keep fit to walking.
  • Chair of Chulmleigh Tennis Club.
  • Believe in an active retirement that supports the local community and represents their views.

Bill Graham

I moved to Devon in 2014. My professional career was initially in the technical disciplines in theatre and latterly in technical management then consultancy for the conference and major events industry, both in the UK and overseas.      

I am a member of Lapford Parish Council and a volunteer driver for Lapford patients.  I am also an Advisor for Citizens Advice at their Crediton office  and through them able to help with any wider health service related issues.     

Sue Ware

I have lived in Winkleigh since 1993.  I have been a Midwife in North Devon since 1987 and was based in Chulmleigh from 1989 until I retired in 2014.  I am particularly interested in a two way dialogue between the WHG and the public, and ensuring that views from both sides can be expressed as freely and frankly as possible, to avoid misunderstandings.  I would like to set up better communication links with the younger users of the service, especially  young families.  I am happy to be contacted at any time for people to discuss any issues they may have.