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We are excited to introduce a more convenient way to book your annual review appointments at Wallingbrook Health Centre. From 1st August 2024, if you have given consent to be contacted via SMS text, instead of receiving a letter, you will now receive a text message with a link to book your appointment directly online during your birth month. This new system is designed to save you time and make the booking process smoother.
How It Works:
Important:
Please read the messages carefully to ensure you book your appointment in the correct order and as per the instructions provided. This will help us manage appointments efficiently and ensure you receive the care you need on time.
If you have any questions about this new system, please contact us We are here to help!
FAQ Section:
Q: How will I know it’s time to book my annual review appointment?
A: You will receive a text message from us with a link to book your appointment online.
Q: What if I don’t receive the text message?
A: If you have a long-term condition and haven’t received a text message by the last day of your month of birth inviting you to make an appointment, please contact our reception team at 01769 580295.
Q: Can I still book my appointment by phone?
A: Yes, if you prefer to book by phone, you can still call our reception team at 01769 580295. We ask that you don’t call before 10:30am to make review appointments.
Q: How is my data kept secure when booking online?
A: Your data security is our priority. The online booking system uses encrypted connections to ensure your personal information is protected.
Q: Can I cancel or amend my appointment online?
A: Yes, you can cancel or amend your appointment online using the SystmOnline platform. If you need further assistance, our reception team is available to help.
Q: What should I do if I have technical difficulties with the online booking system?
A: If you experience any technical difficulties, please contact our reception team at 01769 580295 for assistance.
Contact Information:
For any further questions or assistance, please do not hesitate to reach out to us Contact details .