Appointments
Who do I see?
Making an Appointment
To request an appointment, the following services are offered:
- Online appointment requests via our eConsult System
- Telephoning the surgery on 01769 580295
- Visiting the surgery and speaking to the Patient Services Team, Monday to Friday during our opening times.
Our Patient Services Team will take the details of your health concern and one of our doctors will review this information and advise accordingly. Our Duty Team will make contact, arrange an appointment with the most suitable clinician based on clinical need and urgency.
Cancelling your appointment
It is important that you inform the Patient Services Team on 01769 580295 if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. Patients who have provided their mobile telephone numbers and consent will receive appointment reminders; the reminders allow patients to cancel their appointments.
Consult with a Doctor online
Since June 2018 you can contact our doctors online using eConsult.
eConsult provides medical advice at the click of a button. Here you can learn more about your condition and contact your GP via an online form.
This will allow the GP to decide on the most appropriate treatment options for you and you will receive a response by the end of the next working day.
You can also request test results and extensions to fit notes.
Start hereEvening and Weekend Services
At Wallingbrook Health Centre, we offer evening appointments on a Wednesday and a monthly Friday evening clinic from 6.30pm – 8.00pm. On Wednesday evenings both the Doctor and Nursing Team offer appointments. On Friday evenings we offer a Doctor service.
For more information on weekend appointments available across our network practices, click the link below; this will take you to the Mid Devon Healthcare Primary Care Network website.
Mid Devon Healthcare PCNMember practices: Bow Medical Practice, Redlands Primary Care & Wallingbrook Health Group.
Home Visits
The medical team covers a very rural area of about 100 square miles from Burrington in the North to Lapford in the South, Dolton in the West to Worlington in the East.
We care for approximately 7650 patients, with nearly a third of our patients who are over 65.
The doctors and nursing team will willingly visit the truly housebound and terminally ill at home, however we hope that those who can go to the dentist, hairdresser or optician will also come to see us.
If you can come to the surgery, but are feeling very unwell, please tell the patient service team who will see you are not kept waiting too long.
In some areas there is a voluntary car scheme available to patients – please see our Patient Transport page on the further information menu at the foot of this page for more information.
