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Noticeboard

Chulmeigh Dispensary Opening Hours from 23.3.20

Due to staff shortages and increased medication requests, the dispensary opening hours for the collection of prescriptions at our Chulmleigh site will reduce to:

Monday to Friday - 9am to 12pm and 2pm to 5pm.

This will help the staff to work through the high volume of incoming medication requests and queries.

Dispensary Update - 26/03/2020 15.30

Medication Supply Issues

Our medication suppliers are experiencing on-going staff shortages which have impacted on our medicine deliveries. Currently only partial orders are arriving.

The practice would like to encourage those patients who do not take advantage of our monthly ordering system to use this, and order their next month’s supply at the time they collect their medication, we will then arrange a collection date in 28 day’s time for you. This enables the dispensing team to order your medication in advance; allowing the supplier’s adequate time to fulfil our order during this time.

 We thank you for your support and understanding

Coronavirus COVID-19 Advice

Check online at gov.uk and at nhs.uk for advice on the latest COVID-19 information before attending the practice.

 

Update to all patients – Coronavirus

Following the Governments announcement the practice would like to confirm the surgery opening times remain as normal, access to the surgery will be provided for pre-booked appointments only and a collection facility for prescriptions will be provided at each site.

  • To gain access for pre-booked appointments at Wallingbrook or Winkleigh Surgery, please knock on the door. Patients will not gain entry unless a pre-booked appointment has been made.
  • To collect a prescription at Wallingbrook or Winkleigh Surgery, please knock on the door and wait for a member of the team to assist.
  • To organise an appointment, please access wallingbrook.co.uk and complete an eConsult or telephone the surgery on 01769 580295

 

These measures have been taken to protect the patients and staff in an attempt to maintain services delivered to our community.

Thank you for your understanding.

Patient Message - 17/03/2020 17.38pm

The practice is receiving high volumes of calls from patients requesting advice on whether they should attend work; please could we kindly ask that patients, in the first instance, check nhs.uk https://www.nhs.uk/conditions/coronavirus-covid-19/ for continually updated advice. 

Your support is very much appreciated.

Consult with you GP online using eConsult

eConsult is a platform that Wallingbrook Health Group provides to allow patients to consult with their own NHS GP simply by completing a quick online form. It helps our GPs to deliver better access to our registered NHS patients by providing a round-the-clock portal where patients can enter their symptoms and receive instant self-help advice, together with signposting to NHS 111, pharmacies and other healthcare services.

Click here to start your consultation or here for further information about the service.

 

 

Useful Telephone Numbers

ServiceTelephone NumberWebsite
Emergencies999 
NHS 111 out of hours general health advice           111www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx
Wallingbrook Health Group01769 580295www.wallingbrook.co.uk
North Devon District Hospital01271 322577www.northdevonhealth.nhs.uk
Royal Devon & Exeter Hospital01392 411611www.rdehospital.nhs.uk/
Tiverton Hospital Minor Injuries01884 235400www.northdevonhealth.nhs.uk/hospitals/community/tiverton   
Okehampton Minor Injuries01837 52233www.okehamptonmedicalcentre.co.uk 
ServiceTelephone NumberWebsite
Age Concern01392 202092             01884 242052www.ageuk.org.uk/
Alcohol Problems0800 0241478www.addictionhelper.com/addictions     
ChildLine0800 1111www.childline.org.uk
Chiropody and Podiatry01271 321382www.northdevonhealth.nhs.uk/podiatry/
Counselling Directory0844 8030 240www.counselling-directory.org.uk/sitemap.html
CRUSE (Bereavement Help)0300 3305466www.cruse.org.uk
Contraception and Sexual Health Service01392 284892   www.thecentresexualhealth.org/clinics
Devon Domestic Abuse and Sexual Violence ServiceHelpline:                     0345 155 1074https://new.devon.gov.uk/dsva/
Diabetes UK 0345 123 2399www.diabetes.org.uk/how_we_help/local_support_groups
Health Visiting Team01769 575124 
Medical Travel Advice01392 430590www.travelhealthconsultancy.co.uk/
Mental Health Foundation www.mentalhealth.org.uk/a-to-z/s/suicide
NHS England National Call Centre0300 311 22 33www.england.nhs.uk/
NHS Summary Care Records (SCR) www.systems.hscic.gov.uk/scr
Physiotherapy - Crediton Hospital       01363 775588www.northdevonhealth.nhs.uk/services/community/crediton
Rape Crisis Helpline0808 802 9999https://new.devon.gov.uk/dsva/ 
Samaritans116 123www.samaritans.org   
School Nurse01769 575189 
Self certification/Sick certification01769 580295www.gov.uk/government/publications/statutory-sick-pay-employees-statement-of-sickness-sc2



 
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