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Noticeboard

Chulmeigh Dispensary Opening Hours from 23.3.20

Due to staff shortages and increased medication requests, the dispensary opening hours for the collection of prescriptions at our Chulmleigh site will reduce to:

Monday to Friday - 9am to 12pm and 2pm to 5pm.

This will help the staff to work through the high volume of incoming medication requests and queries.

Dispensary Update - 26/03/2020 15.30

Medication Supply Issues

Our medication suppliers are experiencing on-going staff shortages which have impacted on our medicine deliveries. Currently only partial orders are arriving.

The practice would like to encourage those patients who do not take advantage of our monthly ordering system to use this, and order their next month’s supply at the time they collect their medication, we will then arrange a collection date in 28 day’s time for you. This enables the dispensing team to order your medication in advance; allowing the supplier’s adequate time to fulfil our order during this time.

 We thank you for your support and understanding

Coronavirus COVID-19 Advice

Check online at gov.uk and at nhs.uk for advice on the latest COVID-19 information before attending the practice.

 

Update to all patients – Coronavirus

Following the Governments announcement the practice would like to confirm the surgery opening times remain as normal, access to the surgery will be provided for pre-booked appointments only and a collection facility for prescriptions will be provided at each site.

  • To gain access for pre-booked appointments at Wallingbrook or Winkleigh Surgery, please knock on the door. Patients will not gain entry unless a pre-booked appointment has been made.
  • To collect a prescription at Wallingbrook or Winkleigh Surgery, please knock on the door and wait for a member of the team to assist.
  • To organise an appointment, please access wallingbrook.co.uk and complete an eConsult or telephone the surgery on 01769 580295

 

These measures have been taken to protect the patients and staff in an attempt to maintain services delivered to our community.

Thank you for your understanding.

Patient Message - 17/03/2020 17.38pm

The practice is receiving high volumes of calls from patients requesting advice on whether they should attend work; please could we kindly ask that patients, in the first instance, check nhs.uk https://www.nhs.uk/conditions/coronavirus-covid-19/ for continually updated advice. 

Your support is very much appreciated.

Consult with you GP online using eConsult

eConsult is a platform that Wallingbrook Health Group provides to allow patients to consult with their own NHS GP simply by completing a quick online form. It helps our GPs to deliver better access to our registered NHS patients by providing a round-the-clock portal where patients can enter their symptoms and receive instant self-help advice, together with signposting to NHS 111, pharmacies and other healthcare services.

Click here to start your consultation or here for further information about the service.

 

 

Community Midwives

The midwife provides the full range of midwifery care, including preconception advice, antenatal (pregnancy) clinics and classes; hospitals and home births and mother & baby care at home.

Please note, this service is provided by Northern Devon Healthcare Trust. For more information please contact the patient services team at the surgery.

Community Nurses

The community nurses provide a comprehensive nursing care service to patients of all ages in their own homes, who are unable to attend the surgery. Often care is undertaken in collaboration with other agencies.

If you wish to contact a member of the community nursing team during the week please phone the practice on 01769 580295 between 9:00am - 5:00pm. 

Please advise the patient services team if your needs are urgent and they will contact the district nursing team immediately.

For other enquiries please leave a message with the patient services team and a nurse will contact you on their return to the office.

For out of hours care please telephone 111 and they will triage your call and arrange for care provision as appropriate from either a GP or nurse.

Please note, this service is provided by Northern Devon Healthcare Trust. For more information please contact the patient services team at the surgery.

Public Health Nurses

The Public Health Nursing team is made up of health visitors, school nurses and community health workers and work with children from 0-19.  A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. School nurses are registered nurses who have received specialised training in respect of the health of school aged children.

Public health nurses can help with the following:

  • Healthy eating and feeding Issues
  • Parenting support
  • Emotional health and wellbeing
  • Behaviour / Routines
  • Sleep

Public Health Nurses run appointment clinics across Devon and have drop in sessions in secondary schools.

Family focus groups offer a drop in opportunity to weigh your baby and seek general health advice for under 5s.

South Molton has a family focus group every Thursday in the Methodist Church Hall.

For details of any clinics, to make an appointment or to speak to a duty school nurse or health visitor please ring the Northern Devon  Hub on 03332341904

A text advice service is also available.

For parents wishing to contact a health visitor for advice you can text your question to 07520631721

For young people wishing to ask advice from a school nurse you can text your question to 07520631722 

Attached Staff

Chartered Physiotherapist

The physiotherapist works with all age groups giving advice and treatment for back and neck problems, strains and sprains. Treatments are also given for chest and neurological problems.

Please note, this service is provided by Royal Devon and Exeter NHS Healthcare Trust. For more information please contact the patient services team at the surgery

 
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