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Noticeboard

Chulmeigh Dispensary Opening Hours from 23.3.20

Due to staff shortages and increased medication requests, the dispensary opening hours for the collection of prescriptions at our Chulmleigh site will reduce to:

Monday to Friday - 9am to 12pm and 2pm to 5pm.

This will help the staff to work through the high volume of incoming medication requests and queries.

Dispensary Update - 26/03/2020 15.30

Medication Supply Issues

Our medication suppliers are experiencing on-going staff shortages which have impacted on our medicine deliveries. Currently only partial orders are arriving.

The practice would like to encourage those patients who do not take advantage of our monthly ordering system to use this, and order their next month’s supply at the time they collect their medication, we will then arrange a collection date in 28 day’s time for you. This enables the dispensing team to order your medication in advance; allowing the supplier’s adequate time to fulfil our order during this time.

 We thank you for your support and understanding

Coronavirus COVID-19 Advice

Check online at gov.uk and at nhs.uk for advice on the latest COVID-19 information before attending the practice.

 

Update to all patients – Coronavirus

Following the Governments announcement the practice would like to confirm the surgery opening times remain as normal, access to the surgery will be provided for pre-booked appointments only and a collection facility for prescriptions will be provided at each site.

  • To gain access for pre-booked appointments at Wallingbrook or Winkleigh Surgery, please knock on the door. Patients will not gain entry unless a pre-booked appointment has been made.
  • To collect a prescription at Wallingbrook or Winkleigh Surgery, please knock on the door and wait for a member of the team to assist.
  • To organise an appointment, please access wallingbrook.co.uk and complete an eConsult or telephone the surgery on 01769 580295

 

These measures have been taken to protect the patients and staff in an attempt to maintain services delivered to our community.

Thank you for your understanding.

Patient Message - 17/03/2020 17.38pm

The practice is receiving high volumes of calls from patients requesting advice on whether they should attend work; please could we kindly ask that patients, in the first instance, check nhs.uk https://www.nhs.uk/conditions/coronavirus-covid-19/ for continually updated advice. 

Your support is very much appreciated.

Consult with you GP online using eConsult

eConsult is a platform that Wallingbrook Health Group provides to allow patients to consult with their own NHS GP simply by completing a quick online form. It helps our GPs to deliver better access to our registered NHS patients by providing a round-the-clock portal where patients can enter their symptoms and receive instant self-help advice, together with signposting to NHS 111, pharmacies and other healthcare services.

Click here to start your consultation or here for further information about the service.

 

 

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

The Statutory Sick Pay Regulations state that employers are required to accept self-certification notes (filled in by you) for the first 7 days of illness. All employers must comply with these regulations.

You only need a doctor's certificate during the first 7 days of illness if you wish to claim benefits other than statutory sick pay: for example, benefits under the private insurance scheme, or to take your pre-booked holiday as sick leave instead. In these circumstances we may make a charge. Please see our fees list for current prices for a private sickness certificate. Click on the link and choose Non-NHS Services tab. Our Services

NHS Certificates (Med3) are available for periods of illness greater than 7 days. To continue to claim statutory sick pay after the first week of illness you will need a doctor's certificate, which will be provided free of charge. To claim other benefits, such as those under private insurance scheme, you will need to bring the appropriate form for us to fill in.

Sick Notes or Medical Certificate Information Questions and Answers

Q. Do you need a doctor's certificate  in the first 7days of an illness?

No, illness that lasts less than one week are usually minor and self-limiting and you may not require a visit to a doctor. It can be difficult for your doctor to judge whether or not you are incapable of reporting for work in this situation and all the certificate really indicates is that you attended the surgery on a specific date complaining you had a minor illness. In general, The Department of Health and Social Security, employers, doctors and patients do not recommend that you attend your doctor for certification alone. Your GP is required to issue a certificate only if your absence from work through sickness lasts more than 7 days.

Q. What do you need?

For the first 4 days of any illness you do not require any form for certification. (It is for you to decide if you are fit for work).

For the next 3 days (including Saturdays and Sundays) you must fill in a self-certificate form, (SC2 which is available from your employer).

After the first 7 days you will need a doctor's certificate and will have to attend the doctor to get a Department of Social Security sick note either a 'Med3' or 'Med5'.

Q. What are private sick notes and do you need one?

Some employers or insurance schemes will ask you to provide a private sick note. The doctors may charge you a fee to provide you with a 'sick note'. Sick notes are usually not necessary for the first week of any illness.

 
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