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Noticeboard

Chulmeigh Dispensary Opening Hours from 23.3.20

Due to staff shortages and increased medication requests, the dispensary opening hours for the collection of prescriptions at our Chulmleigh site will reduce to:

Monday to Friday - 9am to 12pm and 2pm to 5pm.

This will help the staff to work through the high volume of incoming medication requests and queries.

Dispensary Update - 26/03/2020 15.30

Medication Supply Issues

Our medication suppliers are experiencing on-going staff shortages which have impacted on our medicine deliveries. Currently only partial orders are arriving.

The practice would like to encourage those patients who do not take advantage of our monthly ordering system to use this, and order their next month’s supply at the time they collect their medication, we will then arrange a collection date in 28 day’s time for you. This enables the dispensing team to order your medication in advance; allowing the supplier’s adequate time to fulfil our order during this time.

 We thank you for your support and understanding

Coronavirus COVID-19 Advice

Check online at gov.uk and at nhs.uk for advice on the latest COVID-19 information before attending the practice.

 

Update to all patients – Coronavirus

Following the Governments announcement the practice would like to confirm the surgery opening times remain as normal, access to the surgery will be provided for pre-booked appointments only and a collection facility for prescriptions will be provided at each site.

  • To gain access for pre-booked appointments at Wallingbrook or Winkleigh Surgery, please knock on the door. Patients will not gain entry unless a pre-booked appointment has been made.
  • To collect a prescription at Wallingbrook or Winkleigh Surgery, please knock on the door and wait for a member of the team to assist.
  • To organise an appointment, please access wallingbrook.co.uk and complete an eConsult or telephone the surgery on 01769 580295

 

These measures have been taken to protect the patients and staff in an attempt to maintain services delivered to our community.

Thank you for your understanding.

Patient Message - 17/03/2020 17.38pm

The practice is receiving high volumes of calls from patients requesting advice on whether they should attend work; please could we kindly ask that patients, in the first instance, check nhs.uk https://www.nhs.uk/conditions/coronavirus-covid-19/ for continually updated advice. 

Your support is very much appreciated.

Consult with you GP online using eConsult

eConsult is a platform that Wallingbrook Health Group provides to allow patients to consult with their own NHS GP simply by completing a quick online form. It helps our GPs to deliver better access to our registered NHS patients by providing a round-the-clock portal where patients can enter their symptoms and receive instant self-help advice, together with signposting to NHS 111, pharmacies and other healthcare services.

Click here to start your consultation or here for further information about the service.

 

 

Home Visits

Doctor's bag

The medical team covers a very rural area of about 100 square miles from Burrington in the North to Lapford in the South, Dolton in the West to Worlington in the East.

We care for over 6700 patients, 28% of whom are over 65. We think you will find that people who live in this area are friendly and welcoming, there are good neighbourhood support networks and there is a tradition of people helping each other out.

We hope that newcomers will want to continue this pattern and in an area where public transport is limited it is important that disabled and elderly residents can count on support from their neighbours and friends. We have over the years worked to provide a high standard of healthcare to this population and have been helped by the considerate attitude of our patients who appreciate that coming into the surgery when they are ill and avoiding the request for a home visit then we can save a huge amount of time (many visits take an hour door to door and in that time we can see up to 6 patients in the surgery).

The doctors and nursing team will willingly visit the truly housebound and terminally ill at home but we hope that those who can go to the dentist, hairdresser or optician will also come to see us. It is possible for patients to lie down in a side room while they wait to see a doctor or nurse or alternatively we can advise over the telephone without seeing you face to face for many problems.

In some areas there is a voluntary car scheme available to patients - Click Here for more information.

When the patient is not well enough to travel to the surgery, a request for a visit on the same day should be made before 11:00am, except in an emergency. Most common childhood ailments should be dealt with in the surgery and do not require a home visit.

If you can come to the surgery, but are feeling very unwell, please tell the patient service team who will see you are not kept waiting too long.

 
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