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Noticeboard

Continuity Counts Project

Wallingbrook Health Group is one of five GP practices taking part in a research project run by St Leonard’s Research Practice, Exeter.

The project aims to improve continuity between registered patients and their personal doctors in order to achieve health improvements and increase patient satisfaction.

Wallingbrook would like to invite patients to attend a Patient Seminar on:

Thursday 5 December 2019 at 2pm, at Wallingbrook Surgery.

You will learn about the project, learn about the research on continuity of care and have the opportunity to share your own views and experience.

We look forward to seeing you.

Consult with you GP online using eConsult

eConsult is a platform that Wallingbrook Health Group provides to allow patients to consult with their own NHS GP simply by completing a quick online form. It helps our GPs to deliver better access to our registered NHS patients by providing a round-the-clock portal where patients can enter their symptoms and receive instant self-help advice, together with signposting to NHS 111, pharmacies and other healthcare services.

Click here to start your consultation or here for further information about the service.

 

 

Practice Management

Managing Partner

Lucy Harris

Lucy

Administration

The patient services team provides an important link for patients with the practice and is your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. The patient services team make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Patient Services Team

Sarah Rowley

Patient Services Lead & Patient Care Coordinator

Jess Powell

Patient Services Lead & Patient Care Coordinator

Amy Rose

Patient Care Coordinator

Sarah

Jess

Amy


Karen Povey
Patient Service Advisor

Jill Letheren
Patient Service Advisor

Lizzie Scott
Patient Service Advisor

Linsie Guard
Patient Service Advisor 

Karen

Jill

Lizzie

Linsie Guard

Amber Snell
Patient Service Advisor

Emily Cann
Patient Service Advisor

Claire Rice
Patient Services Advisor

Caitlin Talbot
Patient Services Advisor

Amber Snell

Emily Cann

Claire Rice

Caitlin Talbot

Philippa Watson
Patient Services Advisor

Philippa Crop

Tracey Stevens 
Data & IT Administrator

Nicola
Data & IT Administrator

Clare Drew 
Data & IT Administrator 

 

Tracey

Nicola

 Clare Drew

 

Kate Burns
Business Services Coordinator

Erika Patterson Business Services Administrator

Rebecca Webb
Finance Administrator

 

Kate Burns

Erika PattersonRebecca Webb

 

 
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