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Noticeboard

PATIENT NOTICE

 Wallingbrook Surgery, Wallingbrook Dispensary and Winkleigh Surgery are closed tomorrow,   Friday 19 April 2019 (Good Friday) & Monday 22 April 2019 (Easter Monday)

For minor ailments that cannot wait until the surgery reopens, please telephone 111, where professional staff will be able to direct you to your local Out of Hours Centre for treatment.

In a life threatening situation; please dial 999

Should you need a local Pharmacy on New Years Day the opening times for East Devon, Exeter, Mid Devon, and North Devon are detailed here

Wallingbrook & Winkleigh Surgery and Dispensary opening hours return to normal on Tuesday 23 April 2019

Wallingbrook & Winkleigh Surgery open at 8am to 6pm.

Wallingbrook Dispensary open at 8.30am to 6.30pm.

Consult with you GP online using eConsult

eConsult is a platform that Wallingbrook Health Group provides to allow patients to consult with their own NHS GP simply by completing a quick online form. It helps our GPs to deliver better access to our registered NHS patients by providing a round-the-clock portal where patients can enter their symptoms and receive instant self-help advice, together with signposting to NHS 111, pharmacies and other healthcare services.

Click here to start your consultation or here for further information about the service.

 

 

Patients who live outside of the practice areaPractice area

New arrangements introduced from January 2015 give people greater choice when choosing a GP practice. Patients may approach any GP practice, even if they live outside the practice area, to see if they will be accepted on to the patient list.

GP practices have always had the ability to accept patients who live outside their practice area. Regardless of distance from the practice, the practice would still provide a home visit if clinically necessary.

The new arrangements mean GP practices now have the option to register patients who live outside the practice area but without any obligation to provide home visits.

Out of area registration (with or without home visits) is voluntary for GP practices meaning patients may be refused because they live out of area.

If your application is considered the GP practice will only register you without home visits if it is clinically appropriate and practical in your individual case. To do this we may:

  • Ask you or the practice you are currently registered with questions about your heath to help decide whether to register you in this way
  • Ask you questions about why it is practical for you to attend this practice (for example, how many days during the week you would normally be able to attend)

If accepted, you will attend the practice and receive the full range of services provided as normal at the surgery. If you have an urgent care need and the surgery cannot help you at home we may ask you to call NHS 111 and they will put you in touch with a local service (this may be a face to face appointment with a local healthcare professional or a home visit where necessary).

We may decide that it is not in your best interests or practical for you to be registered in this way. In these circumstances we may offer you registration with home visits, for example if you live just outside the practice area or we may not register you and advise you should seek to register (or remain registered) with a more local practice.

If accepted but your health needs change we may review your registration to see if it would be more appropriate for you to be registered with a GP practice closer to your home.

This new arrangement only applies to GP practices and patients who live in England. For further information please visit the NHS Choices website.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website