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Continuity Counts Project

Wallingbrook Health Group is one of five GP practices taking part in a research project run by St Leonard’s Research Practice, Exeter.

The project aims to improve continuity between registered patients and their personal doctors in order to achieve health improvements and increase patient satisfaction.

Wallingbrook would like to invite patients to attend a Patient Seminar on:

Thursday 5 December 2019 at 2pm, at Wallingbrook Surgery.

You will learn about the project, learn about the research on continuity of care and have the opportunity to share your own views and experience.

We look forward to seeing you.

Consult with you GP online using eConsult

eConsult is a platform that Wallingbrook Health Group provides to allow patients to consult with their own NHS GP simply by completing a quick online form. It helps our GPs to deliver better access to our registered NHS patients by providing a round-the-clock portal where patients can enter their symptoms and receive instant self-help advice, together with signposting to NHS 111, pharmacies and other healthcare services.

Click here to start your consultation or here for further information about the service.

 

 

In Times of Bereavement

If Death Occurs At Home

1. During practice opening times telephone the practice who will arrange for a doctor to visit to confirm that death has taken place.   During out of hours please contact NHS 111.

2. Contact a funeral director.

3. Arrange to collect the doctor's Medical Certificate of Death (usually from the surgery).

4. Take this to the Registrars Office, (together with the deceased's Medical Card and Birth Certificate, if available) for the area in which the death took place. Alternatively you can register by declaration at any convenient Registrars Office but certificates will not be available as these will have to be posted to you a few days later.

5. The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the DSS. They will also enquire as to the number of Certified Copies you require for dealing with the deceased finances (a fee is payable for each copy).

If The Death Occurs In Hospital

1. Contact a funeral director to inform him his services are required.

2. Collect the certificate from the hospital then follow 4 - 5 as above

Note For Cremation

Your funeral director will usually liaise directly with the surgery regarding the additional certification required.



 
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